Privacy Policy

Privacy Policy for Done in Three

Effective Date: December 4, 2024

Last Updated: December 4, 2024

At Done in Three, accessible at doneinthree.com, we are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services. By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information: Name, email address, phone number, billing information, and other contact details provided when you sign up for our services or communicate with us.

b. Usage Data: Information about how you interact with our website, such as your IP address, browser type, operating system, and the pages you visit.

c. Cookies and Tracking Technologies: Cookies and similar technologies to enhance your experience on our site and analyze site performance.

2. How We Use Your Information

We use your information to provide, manage, and improve our web design services, process payments, fulfill service requests, and offer customer support. We may send updates, promotional materials, and important notices about our services. Additionally, we analyze user behavior to enhance website performance and user experience and comply with legal obligations and protect against unauthorized access or misuse.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases: with service providers, such as payment processors or analytics tools, to support business operations and in cases of legal compliance if required by law or to protect the rights, safety, and property of Done in Three, our users, or others.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, we cannot guarantee absolute security.

5. Twilio A2P Messaging Disclaimer

Done in Three uses Twilio’s A2P (Application-to-Person) 10DLC messaging system for client communications. By providing your phone number, you consent to receive messages from us, including service-related updates and notifications. Standard messaging and data rates may apply. To opt out, reply with “STOP” to any message received from us.

6. Your Rights

Depending on your location, you may have the right to request access to and correction of your personal data, request deletion of your personal data subject to legal obligations, and opt out of marketing communications at any time. To exercise these rights, contact us at hello@doneinthree.com.

7. Cookies and Tracking Technologies

We use cookies to improve website functionality and user experience and analyze site usage and performance. You can control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to external sites. Done in Three is not responsible for the privacy practices or content of third-party websites.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted with a new “Last Updated” date. Your continued use of our services constitutes acceptance of the updated terms.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at hello@doneinthree.com.